Choose your device

One-Time Help is for a single session and leaves nothing behind.
MSP Unattended stays on the device so we can support it any time.

Windows

Most PCs

One-Time Help MSP Unattended

Windows ARM

Newer Surface and Snapdragon laptops

One-Time Help MSP Unattended

Windows 32-bit

Older PCs, or if you are not sure

One-Time Help MSP Unattended

Mac

Intel and Apple-chip Macs

One-Time Help MSP Unattended
How to run it

One-Time Help: copy the file to the Desktop, then in Terminal:

cd ~/Desktop
xattr -d com.apple.quarantine 911-Mac-OnDemand
chmod +x 911-Mac-OnDemand
./911-Mac-OnDemand -connect

MSP Unattended: unzip, then double-click MeshAgent.pkg. Allow Screen Recording and Accessibility when the Mac asks.

Linux

Normal 64-bit PCs

One-Time Help MSP Unattended
How to run it

One-Time Help:

chmod +x 911-Linux-OnDemand
./911-Linux-OnDemand -connect

MSP Unattended:

chmod +x 911-Linux-Unattended
sudo ./911-Linux-Unattended -install

Raspberry Pi 64-bit

Most Pis today: uname -m says aarch64

One-Time Help MSP Unattended
How to run it

One-Time Help:

chmod +x 911-Pi64-OnDemand
./911-Pi64-OnDemand -connect

MSP Unattended:

chmod +x 911-Pi64-Unattended
sudo ./911-Pi64-Unattended -install

Raspberry Pi 32-bit

Older Pi OS: uname -m says armv7l or armv6l

One-Time Help MSP Unattended
How to run it

One-Time Help:

chmod +x 911-Pi32-OnDemand
./911-Pi32-OnDemand -connect

MSP Unattended:

chmod +x 911-Pi32-Unattended
sudo ./911-Pi32-Unattended -install

Android

Get the app, open it, then scan one code

Google Play Store App File (APK)
One-Time Help codeOne-Time Help
MSP Unattended codeMSP Unattended